How do I Contact the Loyalty Ambassador or Concierge on my Royal Caribbean sailing?

7 February 2023

You may need to contact the loyalty ambassador, diamond concierge or the suite concierge for the ship you are sailing on. Here is a quick guide on how to contact the person.

Loyalty Ambassador

The email address for the loyalty ambassador will be [Ship Code]_loyaltyambassador@rccl.com, so for Liberty of the Seas it will be lb_loyaltyambassador@rccl.com.

Diamond Concierge

The email address for the diamond concierge will be [Ship Code]_diamondconcierge@rccl.com, so for Liberty of the Seas it will be lb_diamondconcierge@rccl.com.

Suite Concierge

The email address for the suite concierge will be [Ship Code]_concierge@rccl.com, so for Liberty of the Seas it will be lb_concierge@rccl.com.

Royal Caribbean Ship Codes

Below is a list of the ship codes for the ships in the Royal Caribbean fleet.

Code Ship
ADAdventure of the Seas
ALAllure of the Seas
ANAnthem of the Seas
BRBrilliance of the Seas
NEEmpress of the Seas
ENEnchantment of the Seas
EXExplorer of the Seas
FRFreedom of the Seas
GRGrandeur of the Seas
HMHarmony of the Seas
IDIndependence of the Seas
JWJewel of the Seas
LBLiberty of the Seas
MAMariner of the Seas
NVNavigator of the Seas
OAOasis of the Seas
OVOvation of the Seas
QNQuantum of the Seas
RDRadiance of the Seas
RHRhapsody of the Seas
SRSerenade of the Seas
SCSpectrum of the Seas
SYSymphony of the Seas
VIVision of the Seas
VYVoyager of the Seas
WNWonder of the Seas

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