You may need to contact the loyalty ambassador, diamond concierge or the suite concierge for the ship you are sailing on. Here is a quick guide
on how to contact the person. A new and updated version of this blog can be found here.
Loyalty Ambassador
The email address for the loyalty ambassador will be [Ship Code]_loyaltyambassador@rccl.com, so for Liberty of the Seas it will be lb_loyaltyambassador@rccl.com.
Diamond Concierge
The email address for the diamond concierge will be [Ship Code]_diamondconcierge@rccl.com, so for Liberty of the Seas it will be lb_diamondconcierge@rccl.com.
Suite Concierge
The email address for the suite concierge will be [Ship Code]_concierge@rccl.com, so for Liberty of the Seas it will be lb_concierge@rccl.com.
Royal Caribbean Ship Codes
Below is a list of the ship codes for the ships in the Royal Caribbean fleet.
| AD | Adventure of the Seas |
| AL | Allure of the Seas |
| AN | Anthem of the Seas |
| BR | Brilliance of the Seas |
| NE | Empress of the Seas |
| EN | Enchantment of the Seas |
| EX | Explorer of the Seas |
| FR | Freedom of the Seas |
| GR | Grandeur of the Seas |
| HM | Harmony of the Seas |
| ID | Independence of the Seas |
| JW | Jewel of the Seas |
| LB | Liberty of the Seas |
| MA | Mariner of the Seas |
| NV | Navigator of the Seas |
| OA | Oasis of the Seas |
| OV | Ovation of the Seas |
| QN | Quantum of the Seas |
| RD | Radiance of the Seas |
| RH | Rhapsody of the Seas |
| SR | Serenade of the Seas |
| SC | Spectrum of the Seas |
| SY | Symphony of the Seas |
| VI | Vision of the Seas |
| VY | Voyager of the Seas |
| WN | Wonder of the Seas |